1. Introduction
1.1. These Terms and Conditions ("Terms") govern the use of the waEV-charge website and services, as operated by House Group Developments ("we", "us", "our"). By accessing our website or purchasing our products and services, you agree to comply with and be bound by these Terms.
1.2. Please read these Terms carefully. If you do not agree with any part, you must not use our website or services.
2. Definitions
2.1. "Customer" refers to any person or entity that purchases or uses our products and services.
2.2. "Services" refers to the supply, installation, and maintenance of electric vehicle (EV) charging solutions.
3. Use of Our Website
3.1. By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
3.2. You agree not to misuse our website, including by introducing viruses, hacking, or attempting unauthorised access.
3.3. We reserve the right to suspend or terminate access to our website at our sole discretion.
4. Products and Services
4.1. All products and services are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.
4.2. Product images on our website are for illustrative purposes only. The actual product may vary slightly in appearance.
4.3. Installation services are subject to a site survey. Additional charges may apply if the installation requirements differ from the standard specification.
5. Pricing and Payment
5.1. Prices for our products and services are displayed in GBP and include VAT unless otherwise stated.
5.2. Payment is required in full prior to the delivery or installation of our products unless an alternative arrangement has been agreed in writing.
5.3. We reserve the right to amend our prices at any time. Changes will not affect orders that have already been confirmed.
6. Cancellation and Returns
6.1. Customers may cancel an order within 14 days of purchase, provided the product has not been used or installed. A refund will be issued, excluding any costs incurred for return shipping or initial installation. A default fee of £50 will be applied to cancellation to cover administrative costs.
6.2. If a product is faulty or damaged, you must notify us within 7 days of receipt. We will arrange for a replacement or repair as appropriate.
7. Warranties
7.1. All products are covered by a manufacturer's warranty. Details of the warranty period and conditions are provided with the product.
7.2. The warranty does not cover damage caused by misuse, neglect, or unauthorised modifications.
8. Limitation of Liability
8.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.2. Our total liability in connection with any claim shall not exceed the amount paid by the Customer for the relevant product or service.
9. Intellectual Property
9.1. All content on our website, including text, images, and trademarks, is owned by or licensed to us. You may not reproduce or redistribute any content without our prior written consent.
10. Data Protection
10.1. We process personal data in accordance with our Privacy Policy, which is available on our website.
10.2. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
11. Governing Law and Jurisdiction
11.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
11.2. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
12.1. We reserve the right to update or amend these Terms at any time. The latest version will be published on our website.
12.2. Continued use of our website and services constitutes acceptance of the updated Terms.
13. Contact Information
13.1. If you have any questions or concerns about these Terms, please contact us at:
waEV-charge
Email: info@waevcharge.co.uk
Phone: 0330 043 1353
