Privacy Policy

1.1. waEV-charge Limited, trading under House Group Developments ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.waevcharge.co.uk ("Site") or use our services.
1.2. By using our Site and services, you consent to the collection and use of your personal data in accordance with this policy.

2.1. We may collect and process the following personal information:
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‍Device Information: Includes IP address, browser type, time zone, pages visited, and interaction with our Site.
‍Order Information: Includes name, billing and shipping addresses, email, phone number, and payment details.
‍Customer Support Information: Any information provided when you contact us for assistance.

2.2. We collect data through cookies, log files, web beacons, and analytics tools.

3.1. We use the collected data for the following purposes:
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To provide, operate, and improve our website and services.
To process and fulfil orders, including payment processing and delivery.
To detect fraud and ensure security.
To communicate with you regarding your orders or queries.
To comply with legal obligations and regulatory requirements.

4.1. We share personal data only when necessary to provide our services. This includes:
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‍Service Providers: We use third-party providers for website hosting and payment processing.
‍Legal Compliance: We may disclose your data to comply with legal requirements or protect our rights.
‍Marketing and Analytics: We may share anonymised data with analytics providers to enhance our services.

5.1. We use personal data to provide targeted advertising via platforms such as Google and Facebook.
5.2. You can opt out of targeted advertising:

Google: Ad Settings
‍Facebook: Ad Preferences
‍Bing: Ad Choices

6.1. We retain your data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
6.2. Customers may request data deletion by contacting us at info@waevcharge.co.uk.

7.1. Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data.
Request corrections to inaccurate information.
Request data deletion.
Object to processing for direct marketing purposes.
Request data portability.

7.2. To exercise these rights, contact us at info@waevcharge.co.uk.

8.1. We use limited automated decision-making, such as fraud detection tools.
8.2. Customers may object to automated processing if it significantly affects them legally.

9.1. We implement security measures to protect personal data, including encryption and secure storage.
9.2. Despite our efforts, no online transmission is 100% secure. Customers should take necessary precautions when sharing personal data.

10.1. We may store or process data outside the UK and EEA. We ensure compliance with data protection regulations when transferring data internationally.

11.1. We reserve the right to update this Privacy Policy at any time. The latest version will be available on our Site.
11.2. Continued use of our services after changes constitute acceptance of the revised policy.

12.1. For questions regarding this policy, please contact:
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waEV-charge
Email: info@waevcharge.co.uk
Phone: 0330 043 1353

12.2. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ICO Complaints